Terms of Service

The rules for using this website, your account, and eCoin.

These Terms of Service ("Terms") are an agreement between you and [to be completed: operator_name] ("we", "us"), the operator of Weapons of War 2 (the "Game") and this website. By creating an account, playing the Game or buying eCoin, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the service.

1. About us

[to be completed: operator_name] · Registration: [to be completed: registration] · TIN: [to be completed: tin] · Address: [to be completed: address] · Email: [to be completed: contact_email]

2. Who can use the service

  • You must be at least 13 years old to create an account.
  • If you are under 18, you need permission from your parent or guardian to create an account and to buy eCoin. Your parent or guardian is responsible for purchases you make.
  • You may not use the service if we have banned you before.

3. Your account

  • Your website account is also your game login. Your username can't be changed.
  • Keep your password secret. You are responsible for everything done with your account. Staff will never ask for your password.
  • Accounts are personal. You may not share, sell, buy, rent or transfer accounts, characters or items.
  • Tell us right away through a Support Ticket if you think someone else has used your account.

4. Rules of conduct

You agree not to:

  • harass, threaten, scam or impersonate other players or staff, or post hateful, sexual or illegal content;
  • cheat, use bots, macros, hacks, modified clients, or exploit bugs (report bugs to us instead);
  • trade accounts, items or eCoin for real money or outside the Game ("real-money trading");
  • attack, overload or try to break into the website, game servers or other players' accounts;
  • create accounts to abuse promotions or the referral program.

Our Community Guidelines are part of these Terms.

5. Warnings, suspensions and bans

If you break these Terms, we may warn you, remove items or eCoin obtained by breaking the rules, roll back progress, or suspend or permanently ban your account. For serious or repeated violations we may act without warning. eCoin and items lost because of a ban for breaking the rules are not refunded. You can appeal a decision by opening a Support Ticket.

6. eCoin and in-game items

  • eCoin is in-game virtual currency used to get items and features in the Game. Current rate: ₱1 = 1 eCoin, plus any bonus shown for the package.
  • eCoin and in-game items are a limited, personal licence to use them in the Game. They are not money or property, have no cash value, and can't be exchanged for cash, refunded for cash (except as stated in section 8), or transferred to other accounts.
  • eCoin is used up when you spend it. Prices, the eCoin rate and item availability may change. Changes apply only to future purchases.
  • Bonus, promo and referral eCoin is a free extra. We may remove it if it was obtained by fraud, mistake or abuse.

7. Buying eCoin

  • Prices are shown in Philippine pesos (₱) before you pay. You pay by sending the exact amount to our GCash account shown on the Top Up page. We never ask for your GCash PIN or one-time codes.
  • After paying, you submit your GCash reference number and a screenshot of the receipt. Our team checks the payment and then adds your eCoin. This is done by hand, so it may take some time, especially at night or on holidays.
  • Each invoice must be paid and submitted within 24 hours, or it expires. Send the exact amount for one invoice only. Don't reuse a reference number.
  • We may reject a payment if we can't find it in our GCash account, if the amount or reference number doesn't match, or if the receipt looks edited. Submitting fake or edited receipts will lead to a ban.
  • If you paid but did not receive eCoin, or your payment was rejected by mistake, open a Support Ticket with your invoice number and receipt. We will check and either credit your account or refund you.
  • Chargebacks, payment reversals or fraudulent payments may lead to removal of the eCoin and suspension of the account.

8. Refunds

  • We will refund or correct your account if you were charged twice, charged the wrong amount, or paid but did not receive your eCoin because of an error on our side.
  • If a minor bought eCoin without a parent's or guardian's permission, the parent or guardian can request a refund of the unused eCoin within 30 days of the purchase.
  • Apart from these cases and your rights under Philippine consumer law, purchases are final once eCoin has been added to your account.
  • To request a refund, open a Support Ticket or email [to be completed: contact_email] with your invoice number.

Nothing in these Terms takes away rights you have under the Consumer Act of the Philippines (Republic Act No. 7394), the Internet Transactions Act (Republic Act No. 11967) or other laws.

9. Promotions and bonuses

Package bonuses and limited-time promos are shown before you pay. A promo applies when its bonus is shown at the moment you generate the QR code. Promo start and end times are in Philippine time (Asia/Manila). We may end or change a promo for future purchases. One person may not use multiple accounts to get extra promo rewards.

10. Referral program

  • The referral program is by invitation only. We choose which accounts become referral partners and may remove a partner at any time.
  • When a new player signs up with a partner's referral link, the partner receives eCoin equal to 10% of what they pay for top ups, and the new player gets +10% eCoin on their first top up. If a partner is removed, these rewards stop for future top ups.
  • The referral code can only be entered when the account is created.
  • Referring yourself or your own other accounts is not allowed. Sign ups that appear to come from the same network or device as the referrer may not earn rewards.
  • Rewards are eCoin only. They have no cash value and can't be withdrawn.
  • We may change or end the referral program at any time. Rewards already earned will stay unless they were obtained by abuse.

11. Content you upload

  • This includes avatars, bios, guild logos, support messages and screenshots. You keep ownership of it.
  • You give us a non-exclusive, free licence to store, display, resize and moderate it to run the service.
  • Only upload content you made or have the right to use. Don't upload other brands' logos, copyrighted artwork, or offensive, sexual or hateful images.
  • Guild logos are reviewed by staff before they appear in the rankings, and we may remove any content that breaks these Terms.
  • To report content that infringes your rights, contact [to be completed: contact_email].

12. Our content

The Game, this website and their artwork, text, music and software are protected by intellectual property laws and are licensed to you only for personal, non-commercial play. You may not copy, sell, modify, reverse engineer or run your own servers of the Game.

13. Availability and changes to the Game

We work to keep the Game and website running, but they may sometimes be unavailable for maintenance, updates or problems outside our control. We may change, add or remove game features. If we decide to shut down the Game permanently, we will announce it on this website at least 30 days in advance and stop selling eCoin from the day of the announcement.

14. Limitation of liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect losses, such as loss of in-game progress caused by events outside our control, and our total liability to you is limited to the amount you paid us in the 6 months before the claim. This does not limit liability that cannot be limited by law, including for fraud or gross negligence.

15. Closing your account

You can stop using the service at any time. To delete your account, open a Support Ticket or email [to be completed: contact_email]. Unused eCoin is lost when an account is deleted. We may close accounts that break these Terms.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of the Philippines. Please contact us first so we can try to solve the problem. If we can't, disputes will be handled by the proper courts of [to be completed: venue_city], without affecting your right to file a complaint with the Department of Trade and Industry or other government agencies.

17. Changes to these Terms

We may update these Terms. We will change the effective date above and, for important changes, show a notice on the website before they apply. If you keep using the service after the changes apply, you accept the new Terms.

18. Contact

[to be completed: operator_name] · [to be completed: address] · [to be completed: contact_email]